Outsourcing

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HP outsourcing services has been listed as “leaders” by Gartner Research Group for managing data center activities in North America. In March, 2005 they won the same accolade for data center outsourcing in Europe. HP outsourcing services include operations management, IT infrastructure support and management for a heterogeneous global IT environment. In most of their outsourcing engagements, HP has absorbed customer’s employees into their own umbrella for efficient project execution.
Over the years, HP outsourcing has extended a portfolio which also includes business process outsourcing spanning across all core finance and administration functions. With every relationship, they try to optimize the infrastructure, applications and business processes. HP has always been able to establish a high comfort level with the customer resulting in extremely successful outsourcing deals. A couple of years ago, HP entered into a long-term contract with P&G global operations to manage their IT infrastructure, including data center operations, desktops, networks, help desk, product lifecycle and procurement, and some applications development and maintenance. The company chose HP for its cost, quality of service and technical expertise. As HP has build the knowledgebase to support a heterogeneous platform with standardized processes, they can adapt quickly to changing business needs substantially the effectiveness of business partner’s IT systems. HP outsourcing now continues to operate as an extended arm of the organization with any outsourcing relationship making the transition as smooth as possible.

Outsourcing